Some gameplay feedback for Faerin...
At the resolution of a Service event (get a sauna, serve a drink, serve a meal, etc.) there is first an evaluation to check if the Type of Service was correct, followed by a statement from the guest affirming if it was, or if it was not. Then, there is a Quality of Service check comparing the staff member's level vs. the guest's expectation, followed by a display of the percentage/comparison and then a statement if it was acceptable or not.
What happens, though, is that if the Type of Service is correct, the staff member is praised (sometimes using language the seems to comment on the quality) and then if the Quality of Service isn't good enough, they're denounced, so it comes across as "That was awesome! You suck!" ... which is a little bit dissonant.
What if the statement of satisfaction came
after showing the numbers/% comparison. The numbers comparison isn't really a surprise (assuming the player is paying attention...) The dramatic result weaves the two results together, so you see the numbers and then find out what the evaluation was. And maybe include some moderated language so that even if the Type of Service was correct, but if the Quality of Service was lower than expected, it reflects that. Something like "Well, that bowl of cereal was fine enough, I suppose, but your serving manners were terrible. How could I be expected to enjoy it?!" You get the idea.
Anyway, keep up the good work. It's really all starting to fall into place - you should be pleased.
QV
Thanks, QV!
Actually, there is a bit more going on behind the scenes. But right now you don't see all the possible comments yet, as not everything is implemented yet (items, traits, cards, etc.).
Eventually the comment should be an accurate description of what you are missing to satisfy the guest.
This should be added 2-3 updates from now (I hope).