- Mar 22, 2020
- 3,953
- 9,723
Is it an update or a new install? Can you provide a log file? On a previous game, users that had a Samsung device told me this:Sorry but may i ask that when i follow your instructions on my samsung galaxy j7 and restart the game, it's still not running and it keeps kicking me out.
Is there any solution for this problem ?
"Just solved the same issue with DMD- Fantasy Scenes. Go into Settings, and select Apps. Open apps. Clear the caches of Google Play Store and Google Play services ( may want to clear the caches of All your apps while you're in there). Go to files, select the download that's stuck. Go to the upper right 3 dots, open to see Install. Click install and it should install from there. When it finishes, click done. Not open. Get out of the who;e thing then check all your apps. It Should show up then."