Understandable. I'm not a content creator myself. But if I were, I would ignore any hateful comments. My voluntary use of my time to create a free program for others would be a passion project. And people who pay zero dollars have no right to complain over something I work on alone and give away for free.
However, I would also recognize that it would be reasonable of me to provide tiny updates periodically. Even if it was only a short "RL shit hit the fan, no updates until I sort things out". That would be enough to keep the trolls fed.
The internet can become a toxic place. Especially when people expect what they want, when they want it.
So my only advise. Ignore the haters. The internet will destroy you. Ignore the haters and take care of yourself. And as a courtesy, tiny updates. No need to get personal. We do not need your medical or financial or psychological history. But if stuff has gone off the rails, then just say that. "RL off the rails, updates postponed for now". That would be more than enough to keep the haters away.
Take care of yourself.