Sorry but it is a fact that the only relationship KG haz with the devs is getting the rights to do a localization.
Take Ideology game as a example:
Dev fixed a gamebreaking bug in a scene for the dlsite version , that same bug existed in the KG version and what did kg do?
They went and removed pretty much half the scene when they could have asked the dev for his updated script instead.
Its not the dev duty to forward them fixes you know, but rather KG duty to make sure they are working with the latest version.
I can even point that the KG version of ideology is literally missing 3 npcs. And no they are not missing because of "steam rules", they are just normal npcs with normal convos.
Theres literally 5 or 6 missing/broken scenes and untranslated text, with the most noticiable being a brothel scene that kicks u out back into the map instead of playing, the Son scene in the drifter route that doesnt even play at all because they removed the options for it to play, the bath scene that is missing cgs and parts of the dialogue, and i could keep going and going.
Last time someone called them out on when those issues were gonna be fixed, that person got banned.
Another person asked if they would eventually fix the issues and the Tech guy from KG literally said that some issues are impossible to fix, which is actually funyn because it was them that caused said issues (as they never existed in the original version).
Someone mentioned emiliana as well earlier...
They decided to convert the images and look how it ended.
Most people know that rpgmaker MV doesnt play well with actual animations but KG had to ignore the facts and do it anyway.
The end result is a mess of broken animations than even when someone went to their discord and told them how to make it work he got ignored.
Country girl Keiko and detective city girl got updated couple months ago with new scenes in the jp version. Do you think KG bothered to update their releases with said scenes? ofc not.They dont even awnser to people when they ask if they will update the games or not
So yeah people give KG a hard time coz KG deserves it.
They go around introducing bugs that never existed in the games, break animations, etc etc.
And when people report them they just ignore or ban/mute them.