I'm new to this game but there seem to be problems at the start. I found the tutorial hotspot and found/ignored the doctor's office hotspot during the examination but the one in between where she is reminiscing is absent. The walkthrough says to click the lips, as expected, but there's no hotspot there and no scene plays.
It's also noticeable that when using the fast-forward and backward buttons to decision points, the images are not always drawn. So you're being asked to click a hotspot on a black image (this did not occur for the daydream in the waiting room but does occur when fast forwarding to talking to the receptionist and fast forwarding to the decision point in the doctor's office). None of these images failed to be drawn when moving through the game normally.
It's also perhaps worth mentioning that although the game is on chapter 8, even the intro would still benefit from some simple edits of the English to fix mistakes and improve flow.