I have no problems with suspension of disbelief, to certain degree, neither do i expect a fully realistic story or MC.
The thing is, the game takes itself serious, it wants portray serious drama and heavy topics/backstorys/emotions, which is fine. But if u make this kind of heavy topics a major point and so far it is, i expect a semi-realistic solution and behavior of the characters in this situations.
If u have the current problems and the next days they spend their time on happy dates or something similiar, without a care in the world, than thats just poor writing, which i can't take serious, the same goes for the drama at that point.
Really than just drop the heavy themes/drama altogether and go for something more lighthearted.