Again, must reiterate, this is not maliciousness merely incompetence...
Stop ascribing to evil what can be explained via stupidity, yes they have really no fucking idea what they're doing realistically, and yes that's a normal thing for amateurs everywhere when they bite off more than they can chew. Anyone who disagrees is lying, all amateurs can get stuck into ruts of bullshit and other issues when they misunderstand the scope of what they're doing. This can drag on for months at a time, happens all the time, and its why we see so much failure in any scope of creative design when you look past the fewer success stories.
At this point just accept that its a big massive blunderfest, one I'm hopeful they are learning from, but stop attempting to spin it as something of a planned state to be in. We can all come together to remember that stupid shit happens, this is one major fuck up that will take some time to heal up people's trust from, and that's all it is. Not everything is a scam to get your money, most of it is people not understanding what they're getting themselves into, and trying to figure it out as they go, then having to fix everything later anyways.
I have been awake for two days, I'm going to bed