Frequently Asked Questions
Before reading the questions, I want to share some suggestions first:
Q.
Where are my saves? Where I have to copy key.ini or incest patch?
A. The saves are in
profile folder,
key.ini and
incest patch must be copied into the same path where you have extracted the game like you can see in attached screenshot
Q.
How to enable Cheat Menu in game?
A. You have to check if, in your game folder, you have the file
key.ini or
key (depends if you can see files extension), if you haven't it, you have to copy like I have described in point above.
Also you can see if the game has started in
Full mode, after you have loaded it, please check, in the bottom right corner, what it is written in the brackets.
Also please remember that:
- Cheat Menu is enabled only after the tutorial has been completed, that is when Karen (the first guest you check-in in your hotel) will leave.
- Every game version has its key.ini file, you can't transfer this file from old game path to the new one because it will not be recognized.
Q.
How can I transfer my saves from the old game version to the new one?
A. You have to copy
profile folder from your old game path to the new one.
Q.
Where do I find my game logs?
A. You can find your game logs into this path:
C:\Users\UserName\AppData\LocalLow\Faerin Games\Mystwood Manor
Please replace
UserName with the Windows account name you have in your PC.
Once you have found
Player.log file, please
zip it and upload it here with the description of your problem. Please don't copy its file content and upload it here, because it is unreadble.
Q.
When I load the game, it stays stuck on System Assets, what is the problem? (like in the picture below)
A. This problem can happen for 3 reasons:
- The path where you have extracted the game is too long (too many subfolders), please extract the game in a shorter path (like C:\) and check again
- The path where you have extracted the game has some special characters that Windows doesn't like, in this case check the folders name and delete any special characters that you see and check again
- You have used a mod, extract the game and play without any mods
Q.
Why my guests request only kitchen, restaurant and bar jobs, but not other ones?
A. Please remember to check-in guests with higher level than 1.
You have to set Julia in the lobby and then change the number in the top left corner.
The number means the guest level you will check-in, also some number may be blocked because your hotel or Julia lobby skill aren't high enough, the lowest of the two stats win (for example if hotel is level 2 and Julia has lobby skill at level 3, you can pick up only level 2 guests).
Q.
Why I can't renew Yoga or Club rooms?
A. For renewing Yoga room, you have to complete Annika's tier 4 2nd event (Being flexible), instead of Club room you have to complete Hana's tier 1 3rd event (A beautiful voice).
Q.
Why I continue to see a loop on latest events for Amber, Hana and Laura?
A. The girl asks for having hard sex, increase the speed of the animation by increasing the right slider to the top. If you don't see the slider, please select
Play Videos on game settings.
Q.
How do I get the naked figurine for unlocking the special Tier 5 reward?
A. For getting the naked figurine (the one you can see in picture below), you have to:
- Complete "Cracking the case" event
- Go to the General Store and purchase the fishing rod and flashlight.
- Go to the Royal Stag and talk to Libby about skinny dipping.
- Explore the lake to fish in order to find the bronze spider.
- Explore the woods to find a bronze crown.
- Explore Isabella's cottage to find the bronze rectangle.
- Explore the cave and put the items on the correct statues.
- Take the nude figurine (revealed by the middle statue).
- Go to the Manor and equip the figurine to your MC and claim the girls' rewards.
All 3 items can only be found exploring during morning or afternoon.
Q.
The game starts but I don't seen any images, I see only a fog screen or it doesn't load correctly the images
A. Probably you some issues with Visual C++ Runtime, this game requires Visual C++ 2015 x86 Runtime to load images.
Please be aware that if you have already installed Visual C++ Runtime 2017/2019 Runtime, you have to uninstall them first, then please download the latest version from
You must be registered to see the links
.
Q.
The game starts but I see only a black screen
A. Please check what video card you have installed in your system, we have seen report about people who have nVidia 9500 / 9600 / GT240 / GT 330M / G 105M with 21.21.13.4201 driver version that have problem and we don't know how to fix it permanently at the moment.
The only workaround to this problem is to disable your nVidia video card from Device Manager, then start the game. In this way the game will start in software render mode, but it could be really slow (remember to enable again your video card when you have closed the game).
If you have another nVidia model, and it is in the table below, you can try to disable G-Sync and see if without it, the game works correctly.
If you have the same problem, but you don't have one of those cards, please run the game as administrator (click with right button of your mouse on Mystwood Manor.exe file then select Run as admnistrator) and check if in this way the game runs. If it does, it means that you have some kind of permission problems on the folder where you have extracted the game. Please extract the game in another path.
If none of the solutions above work, please check other solution in the manual created by
Sycho in attach
Q.
The game crashes when I start it with Windows 7 OS
A. Please try to install this patch and see if it fixes the problem
You must be registered to see the links
Q.
The game crashes when I start it with Windows 10 or 11 OS, I have nVidia video card
A. If you have an nVidia video card, go to nVidia control panel than switch V-sync from
Fast to
Use the 3rd application settings and try again
Q.
Which Windows version is supported? Can I play the game on Linux, MacOS, Android or iOS?
A. The game runs from Windows 7 or later OS.
For Android or iOS, it isn't possible to play the game yet and we don't know if Faerin will made any game version for this kind of device.
For Linux and MacOS, you can play the game with latest Wine 6.0.x stable version.
I'm not sure what Mac user need additional to corefonts, because the new M1 Mac are 64-bit only and Wine mostly operates on 32-bit. But it looks like that Wine-Stable v6.0.x works on M1 Macs too.
On Linux it is required to set the Windows version to Windows 7 in Winecfg, to make animation work.
All in all I would recommend to install these extras:
- K-Lite Codec Pack
- Corefonts via Winetricks
- devenum via Winetricks
Keep in mind that this kind of configuration isn't officially supported.
