So many bugs in this game currently. several images get stuck and pop up all the time in scenes they shouldn't be.
Think the issue is when you click on the tv and watch a scene there that's what does it.
I managed to fix the issue by watching the intro scene on the tv for pearl
then there is this when you get groped on the train, this also causes the game to not register the scene as having been done so it's not available on the tv and might prevent other things from happing with the gropers.
also when the hint to complete a quest is to follow the quest, that doesn't make any sense, there is no way to follow a quest when the quest itself is not telling you what to do.
there is no way to get in to the toilet all she does is get stuck and tall boy helps her, he's not there at any other time.